Contact us

Live Chat

In the live chat you should get replies the fastest. All of our team replies here. Live chat should be available at all times at the bottom right on desktop and mobile.


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Whats App

You will find our WhatsApp contact in the email footer of your booking confirmation. Currently it is not possible for us to provide WhatsApp support for enquiries since WhatsApp only allows one person to reply. As soon as WhatsApp offers a business solution where more than one person is able to reply messages (currently under development), we will expand our support to WhatsApp.


+62 361 93 86 133


Currently we cannot provide any SMS support.

Mail address

PT. Bali Ide Internasional
Erlenbadstr. 59
77880 Sasbach
+49 89 215 444 89

Office Address in Bali

PT Bali Ide Internasional
Jalan Beji Ayu No. 6
Sunset Road, Banjar Tag Tag
Seminyak 80361, Kuta
Badung, Bali, Indonesia 

Please always make an appointment first since we are not always in the office


How to find Us

Driving on Sunset Road towards the airport you pass the first traffic light (Burger King). A few hundred meters before the second traffic light (Mc. Donalds & Starbucks) there is a Toyota dealer on the left. Right in front of the Toyota dealer there is a street called Jalan Beji Ayu. Turn left into Jalan Beji Ayu and follow the street for about 250 meters. Our office is on the left side and has the number 8. It is exactly opposite a big storage hall