Frequently asked questions about the N26 checking account with MasterCard:
Q: Can I open an N26 account if I do not have a postal address in Europe?
A: Unfortunately no. A postal address within Europe is required.
Q: Can anyone open an N26 account?
A: It depends on the nationality. Nationals from the following countries can open a bank account:

  • Algeria
  • Argentina
  • Belgium
  • Bosnia Herzegovina
  • Brazil
  • Bulgaria
  • China / Hong Kong
  • Denmark
  • Germany
  • Switzerland
  • Estonia
  • Finland
  • France
  • Greece
  • Great Britain
  • Ireland
  • Iceland
  • Italy (CIE only)
  • Japan
  • Canada
  • Colombia
  • Croatia
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Morocco
  • Mexico
  • New Zealand
  • Netherlands
  • Nigeria
  • Norway
  • Austria
  • Poland
  • Portugal
  • Romania
  • Russia
  • Sweden
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • South Africa
  • South Korea
  • Czech Republic
  • Turkey
  • Ukraine
  • Hungary
  • USA
  • Cyprus

Q: How to take back money that you transferred using your N26 bank account or N26 MasterCard?
A: If it’s a direct debit you can claim it back by yourself using the app or when you login to your online banking. If it’s a credit card payment you need to contact customer support. You can dispute a payment up to 120 days after it was done. It might be good to double check if it’s an actual payment or only a payment authorisation. Payment authorisations don’t shop up in the PDF bank statements.
Q: Can I block a merchant from deducting money from my account or credit card?
A: Yes you can, just fill in this form and send it to support(at)n26.com.